Frequently Asked Questions

Q:
Do I need reservations?
A: Yes, reservations are
recommended.
Q: What does Royaile
offer that other boarding facilities don't?
A: We offer a safe and secure
boarding facility as the owners live on the premises, flat rates for all
pets no matter the size or care the pet may need, beautiful country
setting, no charges for: bath for dog(s) before they go home, administering of medications
twice a day and care for special dietary needs.
We never intermix animals unless they are from the same household so
that we never have the chance of your pet getting hurt due to other
animals not getting along. Our concrete runs give us the ability to keep
the area sanitary.
A: Do you take credit and debit cards for
payment?
Q: No we do not take credit or debit cards for
payment. To keep costs down we take checks or cash only.
A. Do you require a deposit?
Q. For boarding on holidays of Thanksgiving and
Christmas we do required reservations. This deposit is $25.00 and
is non-refundable if you cancel.
Q: What should I bring?
A: Please bring your pet's
current vaccination records. We cater to your pet, you
may provide small bedding or toys that will aid in the comfort and well being of
your pet. We do not encourage bringing, bowls, water dishes, or
leashes as sometimes items are misplaced.
Q: What vaccinations do my pets need?
A: Dogs: DHLP- Parvo, Rabies, Bordatella and
Cats: FVRCP, Rabies, Leukemia
Q: Is food included?
A: It is recommended that you provide
the food to aid your pet in avoiding dietary changes.
Q: What if my pet is on
medications?
A: Our knowledgeable staff is fully equip to
handle any medications. No charge to give your pets medications up to
two times a day. Medications do
not include insulin injections.
Q: I have heard bad stories
about boarding facilities. What would make me think that I should
trust Royaile with my valued pet?
A: Like any business there are
good boarding facilities and bad boarding facilities. We have taken great time to build a safe
boarding facility with a
loving home like environment. We take great pride in making your
pets an addition to our own family here at Royaile.
Q: What about fleas and ticks?
A: We spray routinely and check all pets upon
check-in. If pests are discovered action is taken
immediately. We recommend that you use a monthly flea and
tick control as an extra precaution.
Q: Can my pet escape from
Royaile?
A: The probability is
extremely small due to great security and our extreme diligence.
Don't leave your dog at home to fend for
himself!
|