Frequently Asked Questions Gator
Q: Do I need reservations?
A: Yes, reservations are recommended.

Q: What does Royaile offer that other boarding facilities don't?
A: We offer a safe and secure boarding facility as the owners live on the premises, flat rates for all pets no matter the size or care the pet may need, beautiful country setting, no charges for: bath for dog(s) before they go home, administering of medications twice a day and care for special dietary needs.

We never intermix animals unless they are from the same household so that we never have the chance of your pet getting hurt due to other animals not getting along. Our concrete runs give us the ability to keep the area sanitary.

A:  Do you take credit and debit cards for payment?
Q: No we do not take credit or debit cards for payment.  To keep costs down we take checks or cash only.

A.  Do you require a deposit?
Q.  For boarding on holidays of Thanksgiving and Christmas we do required reservations.  This deposit is $25.00 and is non-refundable if you cancel.

Q: What should I bring?
A: Please bring your pet's current vaccination records.  We cater to your pet, you may provide small bedding or toys that will aid in the comfort and well being of your pet. We do not encourage bringing, bowls, water dishes, or leashes as sometimes items are misplaced.

Q: What vaccinations do my pets need? 
A: Dogs: DHLP- Parvo, Rabies, Bordatella  and Cats: FVRCP, Rabies, Leukemia     

Q: Is food included?
A:  It is recommended that you provide the food to aid your pet in avoiding dietary changes. 

Q: What if my pet is on medications?
A: Our knowledgeable staff is fully equip to handle any medications. No charge to give your pets medications up to two times a day.  Medications do not include insulin injections.

Q: I have heard bad stories about boarding facilities. What would make me think that I should trust  Royaile with my valued pet?
A: Like any business there are good boarding facilities and bad boarding facilities.  We have taken great time to build a safe boarding facility with a loving home like environment.  We take great pride in making your pets an addition to our own family here at Royaile.

Q: What about fleas and ticks?
A: We spray routinely and check all pets upon check-in.  If pests are discovered action is taken immediately.  We recommend that you use a monthly flea and tick control as an extra precaution.        

Q: Can my pet escape from Royaile?
A: The probability is extremely small due to great security and our extreme diligence.

Don't leave your dog at home to fend for himself!
Royaile Kennel
  
 13275 North Como Drive, Tucson, AZ 85755  -  520.297.2434
 
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